Returns Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 90 days after delivery
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable) 90 day Manufacturer warranty. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 3055-1 Bay Road Saginaw Michigan US 48603.
Shipping To return your product, you should mail your product to: 3055-1 Bay Road Saginaw Michigan US 48603
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We will always endeavor to ship your order out to you as quickly as possible, but please allow 3-5 business days for standard delivery methods. If you would like to receive your order sooner, there is now an Express Shipping option available at checkout. Thank you!
This product contains nicotine. Nicotine is an addictive substance. You must be legal age to order this product.
Customer Service: email@example.com
Shipping & Order questions: 989-799-6477
Hours: Monday - Friday 9am to 5pm EST
Saturday: 9am to 1pm - Sunday: Closed
*When you call you'll get an actual, live person!*